This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.
This policy explains how GEMARA handles the personal data you provide through this website, in accordance with Article 44 of the Constitution of the Dominican Republic and Law 172-13 on the Protection of Personal Data.
1. Data controller
GEMARA SRL, a limited liability company organized under the laws of the Dominican Republic, domiciled in Santo Domingo Este, Dominican Republic (hereinafter, “GEMARA”).
For any matter related to your personal data, write to contacto@gemarado.com.
2. What data we collect
Only what you enter in the contact form: full name, company (optional), email address, phone (optional), the topic and the content of your message. If you email us directly, we handle the data included in that email.
We do not request sensitive data. Please do not include it in your message.
3. How we use it
- To answer your inquiry and follow up on any relationship you start with us.
- To comply with legal obligations, where applicable.
We do not use your data to send you advertising. If in the future we offer you information about our brands, we will do so only with your express consent and with an option to unsubscribe in every message, in accordance with Law 310-14 on unsolicited commercial email.
4. Legal basis
Your consent, which you give by ticking the box on the form or by writing to us on your own initiative. You may withdraw it at any time.
5. Who we share it with
We do not sell or transfer your data. To operate, this website relies on technology providers that process data on GEMARA’s behalf, without using it for their own purposes:
| Provider | Role |
|---|---|
| Web3Forms | Delivers the content of the form to our email. |
| Microsoft 365 | Corporate email, where we receive and answer your message. |
| Netlify | Website hosting. It may log technical connection data (such as your IP address) for security purposes. |
These providers may store information on servers located outside the Dominican Republic. We will also disclose data to an authority when required by law.
6. How long we keep it
We keep messages for as long as needed to handle your inquiry and, at most, two (2) years after the last contact, unless a business relationship begins or a legal obligation requires us to keep them longer.
7. Your rights
You may request access to your data, its correction or update, its cancellation or deletion, and object to its processing, by writing to contacto@gemarado.com. We will respond within ten (10) business days at most. Deletion does not apply when the law requires us to keep the data.
8. Security
The website uses an encrypted connection (HTTPS). Access to the messages we receive is limited to authorized GEMARA staff, using personal accounts with two-step verification.
9. Cookies and analytics
This website does not use cookies, analytics or advertising tools, and does not load social media or other third-party resources to display its content. If this changes, we will update this policy and ask for your consent where required.
10. Minors
This website is intended for businesses and adults. We do not knowingly collect data from minors.
11. Changes
We may update this policy. The version in force is the one published on this page, with its update date.